Data protection statement



1. Service provider’s contact information

ellen wille THE HAIR-COMPANY GmbH, Lauenburger Str. 3-5, 06196881520, Please direct all data protection inquiries to our data protection representatives listed under number 2.

2. Data protection representative’s contact information

The data protection representatives for ellen wille THE HAIR-COMPANY GmbH can be contacted as follows: UBG Unternehmens Beteiligungsgesellschaft mbH, Darmstädter Landstraße 108, 60598 Frankfurt am Main, +49 (0)69 6530006623,

3. Data collection in the context of using this website

a) Cookies

During the use of our website, cookies will be saved locally on your computer. Cookies is the term used for small text files that are saved on your browser’s corresponding hard drive, which provide certain information to the site placing the cookie (in this case, ours). They serve to facilitate a more user-friendly and effective internet offering in general. In doing so, our website uses transient and persistent cookies. Transient cookies are automatically deleted when you close your browser. Session cookies are specific examples of these. These save a so-called session ID, which by making various requests to your browser, can classify the session accordingly. In this way, your computer can be recognized again, should you return to our website. The session cookies are deleted when you log out or close your browser. Our website’s persistent cookies are automatically deleted after a specified time, which varies depending on the cookie. However, this entails a maximum of two years with the cookies we use. You can delete the cookies in your browser at any time through your security settings. You can configure your browser settings according to your wishes and, e.g., reject the placement of third-party or all cookies. Please note, that in this case, you may not be able to enjoy all the functions of this website. On this website, cookie consent is collected and saved by Insites Daten. Using this, user profiles are created under a pseudonym. These user profiles serve for the analysis of visitors’ behavior and are evaluated for the purpose of designing and making needs-based improvements to the presentation of our offers. Cookies may be used in this process. These pseudonymized user profiles are not combined with personal data related to the bearer of the pseudonym without the special, express consent of the data subject. You can deny the future collection and saving of data for the purposes of web analysis at any time by installing the following plug-in in your browser:

As far as your personal data is processed by the individual cookies we use, this processing takes place according to Art. 6 par. 1 pt. f) of the GDPR to ensure our legitimate interests in the functionality and effective configuration of the website and a customer-friendly visit.

b) Contact formula and email contact information

In the course of your interaction with us (e.g. via contact formula or email), personal data may be collected from you. In the case that data is collected from a contact form on our website, it is evident that this is related to the respective contact form. This data will be collected and used by us exclusively for the purposes of responding to your request, i.e. establishing contact. The data provided by you will be deleted as soon as we have satisfied your contact request. This is the case when it is determined that the circumstances regarding your request are finally resolved, insofar as no legal retention requirements prohibit this.

The legal basis for the processing of your data is our legitimate interest in responding to your concerns according to Art. 6 par. 1 pt. f) of the GDPR. As far as your contact request takes place in the context of fulfilling a contractual agreement, Art. 6 par. 1 pt. b) of the GDPR is also the legal basis for this processing.

c) Server-Log-Files

ellen wille THE HAIR-COMPANY GmbH collects data (so-called server log files) every time the website is accessed. Access data includes: The name of the website accessed, file, date and time of access, amount of data transferred, report of successful access, browser type and version, user’s operating system, referrer’s URL (the last visited website), IP address and requesting provider.

Processing takes place according to Art. 6 par. 1 pt. f) of the GDPR based on our legitimate interest in the improvement of the function, security and the optimization of our website. A transfer or any other use of the data does not take place. However, we reserve the right to examine the log data if there is probable cause based on specific indications of illegal use.

d) Google Analytics

This website ( uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies,” text files that are saved on the user’s computer and enable website use analysis.

On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, compile reports of the website’s activity and furnish further related services for the website operator with the website and internet usage data. The IP address communicated by your browser in the context of Google Analytics will not be merged with other data from Google.

Users can block the saving of cookies through the corresponding settings in their browser software; however, in this case, this can result in the possibility that not all functions of this website may be used in their full capacity. Furthermore, users can prevent the collection of the data generated by the cookie and the data related to their use of the website (incl. IP address) and the processing of this data by Google by downloading and installing the plug-in available at the following link:

Further information is available at:

The use of Google Analytics on our website takes place in accordance with Art. 6 par. 1 pt. f) of the GDPR based on our legitimate interest in the statistical analysis of user behavior for the purposes of optimization and marketing. As far cookies are used for this here, they are processed correspondingly based on your consent according to Art. 6 par. 1 pt. a).

e) Youtube

Embedded on some of our pages are videos from the provider YouTube, LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, represented by Google LLC., Amphitheatre Parkway, Mountain View, CA 94043 USA). When you open a page with an embedded video, your browser establishes a connection with the servers of YouTube (legal basis Art. 6 par. 1 pt. f) of the GDPR).

We use the “privacy-enhanced mode” option available from YouTube.

According to their own statement for the " privacy-enhanced mode,” YouTube only transfers user-related data to the YouTube server. Among this, the information included regards, for example, which of our pages you opened in which a video was embedded. This information will be assigned to your YouTube account, insofar as you are simultaneously logged in to YouTube. This information can be used, for example, for the creation of individualized advertisements. You can prevent these assignments by logging out of YouTube before visiting our website. Further information on data protection from YouTube is available in the privacy statement from Google at:; you can find the possibility for opting-out at:

The use of YouTube on our websites takes place according to Art. 6 par. 1 pt. f) of the GDPR, based on our legitimate interest in a user-friendly representation of our products.

4. Recipients

In addition to the recipients previously mentioned, in certain cases, the personal data previously mentioned could be seen by service providers working for us in the context of maintenance and updating the website. Your IP address could possibly be transferred to Google, LLC. Moreover, your personal data could be transferred by us to your health insurance provider, insofar as you have requested that a bill should be made out to your health insurance provider in the course of an ordering transaction. Finally, your data could also be transferred or be made available in other ways to advising tax consultants, financial auditors and, e.g., in the context of a company audit, to the responsible tax offices.

5. Export and processing of the data in countries outside the European Economic Area

With the exception of your IP address, the export of personal data to countries outside of the EEA does not take place. As far as processing is carried out by Google LLC, with its headquarters in the USA, compliance with the applicable data protection standards in the EU is guaranteed with Google’s certification of the data protection treaty “EU-U.S. Privacy Shield.”

6. Duration of the data processing

Unless otherwise stated in point number 3, we do not save and process and any personal data from users of our website beyond the conclusion of its actual use. However, this does not apply as far as we are required to retain such data for the purposes of compliance with applicable legal data retention requirements (e.g. commercial and tax-law data retention periods).

7. Necessity of data collection

The collection of your personal data, specified in point number 3, is neither necessary for the use of our website nor legally required or prescribed contractually, however, it is necessary for carrying out the functions that are also specified in point number 3.

8. Rights of the data subject

According to the GDPR, you have the following rights and claims against those responsible:

  • the right of access (Art. 15 GDPR)
  • the right to rectification (Art. 16 GDPR)
  • the right to erasure (Art. 17 GDPR)
  • • the right to restriction of processing (Art. 18 GDPR)
  • the right to data portability (Art. 20 GDPR)


9. Consent issued

You can revoke your consent issued for this data processing with future effect at any time, in full or in part. The cancellation does not affect the personal data legally processed up until the time of the cancellation.

10. Data subject’s right to reject according to Art. 21 of the GDPR

According to Art. 21 of the GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning yourself which is based on article 6, par. 1 pt. f), including profiling based on those provisions.

At that point, we will no longer process your personal data, unless we can certify compelling legitimate grounds for the processing that outweigh those of your interests, rights and freedoms or processing that serves the validation, exercise or defense of legal claims.

11. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority according to Art. 77 of the GDPR. Thereafter, without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the member state of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to them infringes the GDPR.

The following data protection supervisory authority is responsible for ellen wille THE HAIR-COMPANY GmbH:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, post office box 3163, 65021 Wiesbaden, tel.: +49 (0) 6131 208-2449, fax: +49 (0) 6131 208-2497,

Online complaint formula:

Needless to say, we would be pleased if you contacted us first. One telephone call has been known to clear up a lot of misunderstanding.